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We
are a leading management consulting firm with a rapidly
growing practice in knowledge management, engagement
management, transformation management, process innovation,
collaborative development, and enterprise deployment
assistance.
Knowledge
Management Consulting:
The
principle goal of knowledge management is to locate, harvest,
and share knowledge so individuals and teams can use it to
enhance organizational focus and performance. Through
experiences with top-performing global companies The Knowledge
Institute has identified a direct link between effective
knowledge management and value creation.
A
firm's knowledge always has been key to its competitive
advantage. Until now, most companies have not actively managed
this critical asset. The new interest in knowledge-driven
growth springs from the convergence of several major trends.
Together, they are making it more necessary and also more
possible to manage what an organization knows.
We
can also assist you with the following areas of
specialization:
- Market
assessment
- Competitor
evaluation
- Market
research
- Quantitative
process modeling
- Strategy
- Application
integration and deployment
Customer Relationship Management:
Business information systems are among the most important assets of a company. Data access, reliability, and user flexibility are critical to ensure expedient decision-making in today's fast-paced business environment. One-to-One Marketing Best Practices focuses on effective, proven strategies for channel successes and is an essential resource for e-business professionals, marketing strategists, and Web content developers who seek to accelerate their customer relationship management (CRM) initiatives, build brand loyalty, and achieve a strong return on investment (ROI). The CRM technology eco-system must be constructed to achieve balance among its three domains (operational, analytical, collaborative), requiring both internal and external integration. Aggregation of information from multiple sources (operational databases, third-party sources, data warehouses) means users require more complex infrastructure and analytical applications to determine business value, as Web sites become an important business channel for brand, community, commerce, and customer relationship management.
Packaged Business Solutions:
Given the intense financial pressures facing companies today, many are enhancing portions of their business infrastructure to increase the ROI of their current technology investments, improve their competitive ability, and market responsiveness. We can help you achieve such results through our "Packaged Business Solutions," which include:
- Digital, Content & Knowledge Management
- E-CRM, ERP and Supply Chain Management
- Collaborative and Workflow Solutions
- Web-based Technologies
- Distance and E-Learning Solutions
Distance And e-Learning:
Today, Web based employee training is increasingly being used as a highly cost effective way to increase employee retention and productivity across all of the geographic locales in which your company conducts business. Our virtual instruction-on-demand services are time-tested and specifically designed to benefit widely dispersed workforces without severe impact to employee productivity.
Legacy-to-Web Integration:
Legacy-to-Web Integration enables companies to leverage their existing systems and development expertise and extend their reach to new customers and partners while minimizing the cost of ownership. E-business emphasis may include online catalogs, order negotiation and fulfillment, order status, and other services now provided through other channels. We have years of experience in helping companies like yours fulfill Legacy-to-Web Integration initiatives.
Digital Asset Management:
Digital Asset Management enables growing companies to more efficiently task, track, translate and deliver timely, vital information in a collaborative and multi-modal Internet workspace. Benefits include:
- Reduced Costs
- Improved Process and Workflow
- Faster, Efficient Information Cycles
Project & Risk Management:
Effective project management is critical to achieving your company's specific goals and directives. The ongoing trend toward decentralized and geographically dispersed organizational structures, with distributed decision-making and accountability, places heavier demands on employee group working and operational management. We can help you complete critical projects by designing a sound project methodology, use of advanced project planning techniques and tools, and risk management. We can also staff your projects with our experienced, certified project managers to meet tight deadlines and ensure on-time project completion.
Sarbanes - Oxley Services:
As a public company, you need to meet the requirements of Sarbanes-Oxley sections 404 and 409. These sections require you to: Adopt streamlined business processes and supporting data systems that can provide real-time reporting. Identify risks and non-compliance business processes and technologies and to take corrective action. Align future strategies and technologies in compliance with legislation guidelines.
What's at stake with recently passed Sarbanes-Oxley (S-OX) legislation? Jail time. Fines. Ratings downgrades and market sell-offs, just to name a few. Sound dramatic? It is. Your CEO and CFO are now directly responsible for complying with myriad new regulations. But chances are, they lack a clear I.T. plan for doing so. That's where TKI comes in. We're one of the first business technology firms to directly address the I.T.-related complexities of S-OX compliance.
Gaining Competitive Advantage Through KM
The principle goal of knowledge management (KM) is to locate, harvest, and share knowledge so individual employees and employee work groups alike may use it to enhance your company's organizational focus and performance. Through its experience serving top-performing global companies, The Knowledge Institute has identified a direct link between effective knowledge management and business value creation. A company's knowledge base always has been a vital asset to its long-term competitive position. But until recently, most companies have not effectively managed this critical asset. Renewed interest in the knowledge-driven enterprise stems from the convergence of several major trends including IT innovation, the rise of the Internet, virtualization of the workforce, a globally networked economy, and the high cost and productivity loss from increasing employee turnover. Together, these trends have revealed that knowledge management has application across all functions within a company and, as such, is an increasingly vital factor to sustaining solid profit margins and effective cost management. Our experts can quickly demonstrate how they help other growing companies leverage their knowledge assets.
- Better/Faster Innovation
- Improved Customer Service/Retention
- Greater Intellectual Capital Retention
- Optimized Productivity/Performance
Contact The Knowledge Institute at (770) 752-9949 to arrange a presentation from one of our consultants.
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